What to do in case of emergency

28 May 2018 0 Comments Category: blog, expat guide


In the event you find yourself in an emergency situation in Spain, both the embassy and consular network as well as the Directorate-General for Overseas, Consular and Immigration Affairs (Dirección General en el Exterior, Asuntos Consulares y Migratorios) will be able to assist you if necessary.

Before getting in contact with them, it’s advisable to check what exactly the Embassy or Consulate can do for you.

One of the common setbacks abroad is the loss or theft of documents. In this case, the embassy or consulate can, during office hours, issue travel documents that are valid for a limited time. For more information you can consult the Passports and Other Documentation section.

In the event of arrest, you have the right to request that the authorities put you in immediate contact with the consulate of your country of origin. Embassies can provide immediate assistance to detainees such as giving notification of the arrest if the detainee so wishes, visiting the detainee regularly and delivering and passing on messages and correspondence. For more information you can consult the Consular Assistance section.

In the event of an urgent medical situation or serious accident abroad, you should contact your nearest embassy or consulate. We can help you get in touch with your relatives and medical insurance company.

In the event of the death of a family member or loved one abroad you can find essential information to assist you in the ‘Other Consular Services’ section.

Should you be affected by a natural disaster, terrorist attack or political crisis, you can seek assistance from your nearest embassy or consulate or the Consular Emergency Unit.

The Consular Emergency Unit attends to emergencies and queries during office hours via the following telephone number: +34 913 948 900. In the event of an emergency out of office hours you can contact the Ministry via the following number: +34 913 799 700.

The embassies and consults have an emergency number which can be used in the event of a genuine emergency. The use of this number is strictly confined to incidents of an exceptional nature which cannot be addressed within normal Consulate working hours.

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